Discovery Edits
Good news! Orders placed before 2pm GMT, Monday to Friday, are shipped out the same day and should arrive within 3 - 5 working days. Orders placed after that? No worries, we’ll ship them the next business day.
Shipping details:
30ml Bottles: Shipped via Yodel’s 24 or 48-hour service. Expect 2 working days for the 24-hour service or 3 working days for the 48-hour service.
Returns:
We do offer returns in certain circumstances. Please see our FAQs for more details.
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Frequently Asked Questions
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Great question! A 30ml bottle should last about 2 to 4 months on average, depending on how often you spritz. If you like to use it more generously or apply it daily, it could last closer to 1 to 2 months. But don't worry, you'll be enjoying it every step of the way!
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Our fragrances are designed for lasting power, so you’ll smell fabulous all day. While longevity can vary depending on the scent, we suggest applying your fragrance on moisturised skin for the best results. For specific details on each fragrance’s longevity, check out the product page!
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Yes! All of our fragrances meet the stringent regulations required for cosmetics sold in the UK. We list any known allergens on the label, but if you have sensitive skin, we always recommend testing a sample first. If you’d prefer to avoid direct skin contact, you can also try spraying on an item of clothing—but just a heads up, some fragrances may stain lighter fabrics.
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We want you to love your DIEM fragrance! If you’ve purchased a 30ml bottle directly from us and you’re not in love, we do accept returns within 30 days of delivery. Here’s how it works:
- Contact charlotte@diemscents.com.
- We’ll send you a prepaid return label.
- Return your unused item, with the labels and packaging intact, and we’ll take care of the rest.
Just a heads up: if the item isn’t in re-sellable condition, we might not be able to process your return.